We want your shopping experience in W.D.A.R online to be simple and easy! Below are answers to questions for our lovely customers.
If you have a question we have not addressed or a thought you would like to share, please contact us.

 

Q I cannot find my size or the item, it is currently out of stock.

Please contact us to check the availablilty of the products to tyneduncan@hotmail.com

Q How can I pay? What kind of payment method do you accept?

You can use Paypal to pay for your order. 
 (We do not accept VISA, MASTERCARD at this moment.)

Q Is it safe to pay online?

We use PayPal as our payment gateway. PayPal is a safe and secure way to pay online-your financial details are never shared. PayPal 
use leading encryption and anti-fraud technology to protect your financial details.

Q Will I be charged customs and import charges?

Customs policies may vary from country to country. Non commercial use or for personal usage of the products normally is exemption from custom duty.

Q How long does it take for the order to arrive?

Shipping time varies with different countries, usually the delivery time is within 5-14 working days (Mon-Fri) in normal cases. 

Q Can I return the items?

Please send us a email to tyneduncan@hotmail.com if you would like to make a return. You can return the items for refund or free replacement. We will make a refund to you by the method that you paid by.
It is suggested to use a shipping method with tracking no., and it is the responsibility of buyers until the items reach us.

Q Who is responsible for the return delivery charge?

We're not responsible on the return postage from your destination to our locations